History | Log In     View a printable version of the current page. Get help!  
   HOME       BROWSE PROJECT       FIND ISSUES       CREATE NEW ISSUE   
    QUICK SEARCH:  
Filter: View Edit New Manage  
You are currently using a new, unsaved search.

Summary
Cerberus Helpdesk
Reopened
Sorted by: Key descending

Operations


Issue Navigator
Displaying issues 1 to 10 of 10 matching issues. 
Current View:
Browser | Printable | XML | Full Content | Excel (All fields | Current fields) Get help!

T Key Summary Assignee Reporter Status Res Created Updated
New Feature CHD-1782 [Support Center] Add Ticket Custom Fields to the support center. Jeff Standen [WGM] Robert Middleswarth Reopened Reopened UNRESOLVED 12/Mar/10 16/Jul/10
Improvement CHD-1493 [Support Center] Add an ID or class to the body table Unassigned Joe Geck [WGM] Reopened Reopened UNRESOLVED 10/Nov/09 16/Feb/10
Bug CHD-1453 [Mail] Group reply addresses not being used in reply-to header Unassigned Joe Geck [WGM] Reopened Reopened UNRESOLVED 07/Oct/09 16/Aug/10
Bug CHD-1213 [Inbox Routing] When tickets are moved multiple times, the final destination group's auto-responses and custom field choices are not used Unassigned Joe Geck [WGM] Reopened Reopened UNRESOLVED 12/May/09 01/Sep/09
New Feature CHD-1211 [Auto-Response] Ability to trigger new responses when moving a ticket by hand between groups Unassigned Joe Geck [WGM] Reopened Reopened UNRESOLVED 08/May/09 17/Jun/10
Bug CHD-1208 [Report] Time Spent Per Worker has a bug I think. Unassigned Robert Middleswarth Reopened Reopened UNRESOLVED 06/May/09 17/Jun/10
New Feature CHD-670 New Report - Time Worked on ticket Unassigned Brenan Cavish Reopened Reopened UNRESOLVED 07/May/08 14/Sep/09
New Feature CHD-552 Allow group managers control over group member workspaces / views / etc Unassigned Dan Hildebrandt [WGM] Reopened Reopened UNRESOLVED 29/Feb/08 25/Feb/10
Improvement CHD-440 [Reports] Option to exclude weekends (Saturdays and Sundays) for more accurate Monthly reporting Unassigned Mike Ellis Reopened Reopened UNRESOLVED 08/Jan/08 14/Sep/09
Improvement CHD-415 [Feature Request] On reply the text cursor is placed in front of quoted text on the same line without a line break. Unassigned Joe Geck [WGM] Reopened Reopened UNRESOLVED 31/Dec/07 01/Aug/09


Powered by Atlassian JIRA™ (Standard Edition, Version: 3.3.1-#97) - Bug/feature request
Contact Administrators