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Summary
Cerberus Helpdesk
An Ounce of Prevention
Unresolved
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Displaying issues 1 to 20 of 25 matching issues. 
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T Key Summary Assignee Reporter Status Res Created Updated
New Feature CHD-924 [Tags] Ability to tag e-mail templates Unassigned Joe Geck [WGM] Open Open UNRESOLVED 14/Nov/08 01/Aug/09
New Feature CHD-923 [Tags] New tagging system that lets you "flag" the best resources with keywords of your choice Unassigned Joe Geck [WGM] Open Open UNRESOLVED 14/Nov/08 01/Aug/09
New Feature CHD-867 [Feedback] Automatically increase mood counters on short "great work, thank you" replies Unassigned Joe Geck [WGM] Open Open UNRESOLVED 16/Oct/08 01/Aug/09
New Feature CHD-1111 [Permissions] Ability to make groups of the address books private by blocking read access to workers Unassigned Joe Geck [WGM] Open Open UNRESOLVED 03/Mar/09 01/Aug/09
New Feature CHD-1002 Sub-Group (or bucket) worker permissions Unassigned Daniel Barr Open Open UNRESOLVED 23/Dec/08 01/Aug/09
Bug CHD-1235 [Browser] In IE7 Auto-refresh timer appears above the company logo Unassigned Joe Geck [WGM] Open Open UNRESOLVED 27/May/09 01/Aug/09
New Feature CHD-850 Option to hide requester e-mail addresses from workers Unassigned Joe Geck [WGM] Open Open UNRESOLVED 30/Sep/08 01/Aug/09
Improvement CHD-791 [Attachments] "Save all attachments" button Unassigned Joe Geck [WGM] Open Open UNRESOLVED 12/Aug/08 01/Aug/09
Improvement CHD-808 using persistent IMAP connection (idle mode) for immediate mail delivery Unassigned Pat Erler Open Open UNRESOLVED 18/Aug/08 01/Aug/09
Improvement CHD-1311 [Ticket Display] Move the maximize/minimize buttons to the left side Unassigned Joe Geck [WGM] Open Open UNRESOLVED 15/Jul/09 01/Aug/09
New Feature CHD-920 [Tags] Re-introduce a tagging system similar to 3.x for the KB and tickets Unassigned Joe Geck [WGM] Open Open UNRESOLVED 14/Nov/08 01/Aug/09
Improvement CHD-1268 [Tickets] - Allow editing of the ticket body Unassigned Scott Luther Open Open UNRESOLVED 16/Jun/09 01/Aug/09
Improvement CHD-1348 Disable "Save Changes" button when appropriate Unassigned Brett Garrett Open Open UNRESOLVED 29/Jul/09 21/Oct/09
New Feature CHD-998 [Tickets] Quota system to limit the number of assigned tickets per worker Unassigned Joe Geck [WGM] Open Open UNRESOLVED 16/Dec/08 01/Aug/09
New Feature CHD-786 Allow inline viewing, composing, and sending of MIME (HTML content) e-mails Unassigned Dan Hildebrandt [WGM] Open Open UNRESOLVED 08/Aug/08 16/Apr/10
New Feature CHD-736 [Tickets] Parent-child relationship between tickets to propagate status changes downward Unassigned Joe Geck [WGM] Open Open UNRESOLVED 09/Jul/08 12/May/10
Improvement CHD-1202 [Permissions] Option to apply restrictive worker permissions to tickets in individual groups, e.g. read-only access to Group A Unassigned Joe Geck [WGM] Open Open UNRESOLVED 29/Apr/09 20/May/10
New Feature CHD-874 [Address Book] Expand the organization functionality to include sub-organizations Unassigned Joe Geck [WGM] Open Open UNRESOLVED 23/Oct/08 17/Jun/10
New Feature CHD-795 Ticket Priorities and Color-coded Priority Labels Unassigned Joey Dong Open Open UNRESOLVED 13/Aug/08 06/Jul/10
Bug CHD-387 Test Community Tool proxies against a Lighttpd backend (error 417) Unassigned Jeff Standen [WGM] Open Open UNRESOLVED 14/Dec/07 01/Aug/09

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