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Cerberus Helpdesk
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T
Key
Summary
Assignee
Reporter
Status
Res
Created
Updated
CHD-2040
[Time Tracker] In 5.1 When creating a time tracking event it no longer creates a Context Link to the organization of the 1st requester.
Unassigned
Robert Middleswarth
Open
UNRESOLVED
06/Sep/10
06/Sep/10
CHD-2039
Knowlegebase Article text "window" too small
Unassigned
Bill Arlofski
Open
UNRESOLVED
01/Sep/10
06/Sep/10
CHD-2038
Would like PLAIN TEXT option in knowledgebase again
Unassigned
Bill Arlofski
Open
UNRESOLVED
01/Sep/10
06/Sep/10
CHD-2037
[Filter] Can No longer filter based on if an owner "is not" in the list you can only filter if they are in the list this is a change from 5.0
Unassigned
Robert Middleswarth
Open
UNRESOLVED
27/Aug/10
06/Sep/10
CHD-2036
[Comments] Reported issue with adding comments to tasks/tickets
Unassigned
Jeff Standen [WGM]
Resolved
Cannot Reproduce
26/Aug/10
26/Aug/10
CHD-2035
[Tickets] Ticket View Owner Column is blank.
Unassigned
Robert Middleswarth
Resolved
Fixed
26/Aug/10
26/Aug/10
CHD-2034
[Gravatar] Errors when viewing tickets with the plugin enabled on Windows
Unassigned
Jeff Standen [WGM]
Resolved
Fixed
25/Aug/10
26/Aug/10
CHD-2033
[Broadcast/Snippets] Insert broadcast template using snippets chooser (unparsed)
Unassigned
Jeff Standen [WGM]
Open
UNRESOLVED
24/Aug/10
24/Aug/10
CHD-2032
[Context Links/Bulk Update] Need bulk add/remove owners on all context objects. This should behave like ticket bulk update w/ choosers.
Unassigned
Jeff Standen [WGM]
Open
UNRESOLVED
24/Aug/10
24/Aug/10
CHD-2031
[Workspaces/Bulk Update] Bulk update on a ticket worklist/workspace sends you back to the Mail page when complete
Unassigned
Jeff Standen [WGM]
Open
UNRESOLVED
24/Aug/10
24/Aug/10
CHD-2030
[Preferences] Allow workers to reset their worklist customizations in the event of trouble
Unassigned
Jeff Standen [WGM]
Open
UNRESOLVED
24/Aug/10
06/Sep/10
CHD-2029
[Knowledgebase] The IFRAME on the display page isn't tall enough to read the article content comfortably
Unassigned
Jeff Standen [WGM]
Closed
Duplicate
24/Aug/10
06/Sep/10
CHD-2028
[Opps] Adding/editing Opps through peek doesn't reload the associated view
Unassigned
Jeff Standen [WGM]
Resolved
Fixed
24/Aug/10
24/Aug/10
CHD-2027
[Tasks] Adding/editing tasks from peek doesn't reload the associated view.
Unassigned
Jeff Standen [WGM]
Resolved
Fixed
24/Aug/10
24/Aug/10
CHD-2026
[Mail] Adding the 'worker' column and sorting on it returns an error
Unassigned
Jeff Standen [WGM]
Resolved
Fixed
24/Aug/10
24/Aug/10
CHD-2025
[support center] Error well upgrading. Fatal error: Call to a member function Execute() on a non-object in /path/to/files/cerb5/features/usermeet.core/patches/5.0.0_beta.php on line 159
Unassigned
Robert Middleswarth
Resolved
Fixed
24/Aug/10
24/Aug/10
CHD-2024
[Display/Mail/Opps] Modifying an opportunity from the 'Opportunities' tab on Display Ticket doesn't refresh the worklist
Unassigned
Jeff Standen [WGM]
Resolved
Fixed
23/Aug/10
24/Aug/10
CHD-2023
Reports of strange page load delays on FreeBSD + Apache/Lighttpd in non-Safari (Firefox/Chrome)
Unassigned
Jeff Standen [WGM]
Open
UNRESOLVED
23/Aug/10
06/Sep/10
CHD-2022
During a fresh install, it prompts the user to perform an upgrade at the end
Unassigned
Scott Luther
Open
UNRESOLVED
23/Aug/10
23/Aug/10
CHD-2021
[5.1] It is an effect of the home tab change. If you click on the red you have "2 unread notification(s)" It returns you to whatever tab you were on not the notifications tab.
Unassigned
Robert Middleswarth
Resolved
Fixed
23/Aug/10
23/Aug/10
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